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Lead Call Center Scheduler - Full Time - Days - 8hr Ortho Clinic

West Covina, California

Job Title Lead Call Center Scheduler - Full Time - Days - 8hr Ortho Clinic Company Name Emanate Health Employment Type Full Time Location West Covina, California Job ID R0005322 Date posted 02/17/2021 Campus/Location Queen of the Valley Hospital - West Covina

Note: Please read the complete description below before applying for this job.

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

Job Summary
Oversees the functions and workflow in the department and assists Manager/Administrator. Provides scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.

Job Requirements

a. Minimum Education Requirement :
High School Diploma or equivalent preferred. Bilingual in Spanish required.

b. Minimum Experience Requirement :
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medicalterminology preferred. Excellent customer service skills required.

c. Minimum License Requirement :

Delivering world-class health care one patient at a time.

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