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Current Emanate Health Employees - Please log into your Workday account to apply

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

The Patient Relations Coordinator acts as a liaison between patients, patients' relatives or representatives, and Emanate Health. Investigates patient complaints and provides resolutions, serves as an advocate for the patient, and responds to patient needs. Tracks and analyzes data, prepares reports and recommendations, and participates in committees as required.

Job Requirements

Minimum Education Requirement:

BA/BS in Business Management or related field is preferred.

Minimum Experience Requirement:

Minimum of two years prior patient relations experience. Knowledge of patient safety goals, regulatory guidelines pertaining to healthcare consumer advocacy and complaint management, and other applicable healthcare laws. Computer skills, including Word, Excel, PowerPoint, and Access preferred. Excellent verbal and written customer service skills preferred.

Minimum License Requirement:

Delivering world-class health care one patient at a time.

Pay Range: