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Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

The Outreach and Enrollment Specialist is a distinct position, trained to offer information and enrollment assistance with programs available to low and moderate income residents of the San Gabriel Valley, such as Medi-Cal, MCAP, Covered California, KCHP and county-based subsidized programs. The position functions as both an educator about the health programs and an ombudsman to the client for problems which may occur in the system. Assists the client to enroll or “troubleshoots” an existing application. Conducts follow-up calls with clients to confirm enrollment, utilization of services and annual redetermination. Conducts community outreach presentations and attends community events. The Outreach and Enrollment Specialist is a part of a dynamic and flexible outreach and education team. Mist be willing and able to travel to multiple sites.The Outreach and Enrollment Specialist is a distinct position, trained to offer information and enrollment assistance with programs available to low and moderate income residents of the San Gabriel Valley, such as Medi-Cal, MCAP, Covered California, KCHP and county-based subsidized programs. The position functions as both an educator about the health programs and an ombudsman to the client for problems which may occur in the system. Assists the client to enroll or “troubleshoots” an existing application. Conducts follow-up calls with clients to confirm enrollment, utilization of services and annual redetermination. Conducts community outreach presentations and attends community events. The Outreach and Enrollment Specialist is a part of a dynamic and flexible outreach and education team. Must be willing and able to travel to multiple sites.

Job Requirements

Minimum Education Requirement:

High school diploma or equivalent and Associate’s Degree preferred. Bilingual/bicultural English and Spanish. Knowledgeable of Microsoft computer programs.

Minimum Experience Requirement:

One year experience with enrollment, retention and trouble-shooting of health care benefits programs for low- income communities preferred. Ability to establish trusting, supportive relationships in an ethnically diverse population with empathy and compassion. Excellent customer service skills.

Minimum License Requirement:

Certification of completion of Maternal Child Health Access “We’ve Got You Covered” comprehensive training within 90 days of hire/transfer. Covered California Certified Enrollment Counselor (CEC) Certification preferred.

Delivering world-class health care one patient at a time.

Pay Range: