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Secretary - Care Coordination - Full Time - Days - 8hr QVH

West Covina, California

Job Title Secretary - Care Coordination - Full Time - Days - 8hr QVH Company Name Emanate Health Employment Type Full Time Location West Covina, California Job ID R0012426 Date posted 03/08/2025 Campus/Location Queen of the Valley Hospital - West Covina

Note: Please read the complete description below before applying for this job.

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Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Answers incoming calls. Screens calls and transfers to staff if needed. Listens to voicemails and communicates information between doctors, families, insurance companies, and directors / managers. Reviews incoming faxes and printed orders. Scans and documents authorizations and denials received and notifies staff accordingly. Transports medication for patients from pharmacy. Orders and manages office supplies. Manages the mail. Works with staff to coordinate recognition or celebration. Assists with PASRR and Livanta follow up.

Job Requirements

a. Minimum Education Requirement :

High School or equivalent preferred. Knowledge of medical terminology and basic computer skills preferred.

b. Minimum Experience Requirement :

Office or hospital experience preferred. Excellent customer service skills. Bilingual Spanish preferred.

c. Minimum License Requirement :

Schedule:

Mon – Fri

7:30a – 4:00p

Delivering world-class health care one patient at a time.

Pay Range:

$21.00 - $31.50
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